Effective Date: November 3, 2020
1. ABOUT THIS POLICY
1.1. This is the Cookies Policy for Trustana Singapore Pte. Ltd. (a company incorporated in Singapore, and operating at 83 Clemenceau Avenue, #02-01, UE Square, Singapore 239920) (“Trustana”). In this Cookies Policy, the terms “we”, “us” and “our” refers to Trustana. All other terms not defined hereunder shall have the meanings as described here: https://www.trustana.com/privacy-and-terms
1.2. This Cookies Policy describes how we may use cookies and other similar technologies when you access or use our websites and applications (including mobile and web-based applications) (collectively, “Applications”), and services.
1.3. If you are a resident in the EU. For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioural advertising and online privacy.
2. AMENDMENTS TO THIS POLICY
2.1. Changes to this Policy. We may amend this Cookies Policy from time to time without notice to you, in compliance with applicable laws or as we update our data usage and handling processes. The updated policy will supersede earlier versions and will apply to personal data provided to us previously. The updated Cookies Policy will take effect when made available on www.trustana.com. If we change anything important about this Cookies Policy, we will notify you through a pop-up on the Applications for a reasonable length of time prior to and following the change.
3. COOKIES
3.1. Cookies. In order to improve our products or services, we collect data by way of “cookies”. A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device. There are three main types of cookies:
3.1.1. Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don't have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
3.1.2. Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device; and
3.1.3. Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
3.2. How we use cookies. We use cookies for the following purposes:
3.2.1. Where necessary: These cookies are essential for you to browse our Applications and use its features. The information collected relates to the operation of the Applications (e.g. website scripting language and security tokens) and enables us to provide you with the service you have requested.
3.2.2. Functionality: These cookies remember the choices you have made, for example the country you visit our Applications from, your language and any changes you have made to text size and other parts of the web pages that you can customise to improve your user experience and to make your visits more tailored and enjoyable.
3.2.3. Performance/analytics: These cookies collect information on how users use our Applications, for example which pages you visit most often, whether you receive any error messages and how you arrived at our Applications. Information collected by these cookies is used only to improve your use of our Applications. These cookies are sometimes placed by third party providers of web traffic and analysis services. We use Google Analytics. For information on how Google processes and collects your information and how you can opt out, please click here.
3.2.4. Targeting or advertising: These cookies collect information about your browsing habits and inferred interests to make advertising more relevant to you. They are also used to limit the number of times you see an advert as well as to measure the effectiveness of an advertising campaign. These cookies are usually placed by third party advertising networks. They remember the other websites you visit and this information is shared with third party organisations, for example advertisers.
3.2.5. Social Media: These cookies allow users to share our Applications content on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the social media providers for how their cookies work.
We may also automatically collect and store certain information about your interaction with our Applications including IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps and related data.
4. OTHER TECHNOLOGIES
4.1. In addition to cookies, we use other similar technologies as follow:
4.1.1. Web Beacons: small graphic images included on our Applications or emails or those of third parties to provide analytics information.
4.1.2. Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party.
4.1.3. SDKs: these are mobile application third party software development kits (“SDKs”) used in our Applications. They enable us to collect information about app activity and the device it runs on.
4.1.4. Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
In relation to third party’s technologies, you may refer to relevant third party's privacy policy for what information they collect and how they use it.
5. SPECIFIC THIRD PARTY COOKIES & TECHNOLOGIES USAGE
5.1. Cookies we use. A list of third party cookies used in our Applications are as follows:
Where we allow third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party's privacy policy for what information they collect and how they use it.
6. OPTING OUT
6.1. Refusing or deleting cookies. Most internet browsers are set up by default to accept cookies. However if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our Applications, including certain personalised features, if you delete or refuse cookies.
6.2. Mobile Opt-out. If you access our Applications through mobile devices, you can enable a "do not track" feature so as to control interest-based advertising on an iOS or Android mobile device by selecting the Limit Add Tracking option in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.
6.2.1. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout
6.2.2. For more information on managing cookies, please go to www.allaboutcookies.org